Sagar Electronics (“we”, “us”) operates the Sagar Buyback website and quote service in the Mumbai metropolitan area. This policy explains what personal data we collect and how we use it.
Information we collect
- Contact details you provide (name, phone number, city, optional email).
- Device information (category, brand, model, condition, photos, and notes).
- Technical data such as browser type and approximate usage analytics when enabled.
How we use your information
- To respond to quote and contact requests by phone or WhatsApp.
- To arrange inspection, pickup, and payment for devices we agree to purchase.
- To improve our service and prevent misuse or fraud.
Storage and sharing
Lead data may be stored in secure cloud services (including Firebase) accessible only to authorised staff. We do not sell your personal information. We may share data with logistics or payment partners only as needed to complete a transaction you request.
Photos and device data
Images you upload are used solely to assess your device and prepare a quote. Remove sensitive content from photos before uploading.
Retention
We retain enquiry records for as long as needed for business, legal, or accounting purposes, then delete or anonymise them where possible.
Your rights
You may request access, correction, or deletion of your personal data by contacting us at +91 98209 74469 or via WhatsApp.
Contact
Sagar Electronics — Mumbai, Maharashtra. Phone: +91 98209 74469.